Exchanges, returns, complaints
You are not sure how exchanges, returns and complaints work?
It is simple. Take a look at how to do it right.
You can now return/exchange your goods until 31st January 2022!
Don’t stress out. You can exchange or return your Christmas e-shop purchases, made between 1.11. - 24.12.2021, until the end of January 2022! The extended return/exchange policy is valid for all registered and unregistered customers. Send the purchase from the e-shop by the carrier according to our instructions.
Apart from the extended period for the returns and exchanges nothing else has changed. We wish you a Merry Christmas filled with joy and sports!